FAQ's
Frequently Asked Questions
We’ve gathered answers to the most common questions our clients ask. If you’re looking for more details about our products or services, you’re in the right place.
How do you guarantee the quality of your products?
Each batch of our products comes with a factory inspection report. If a third-party inspection report does not match our factory report, we will resend the goods at our own expense.
What types of stainless steel do you offer?
We offer various grades of stainless steel, including austenitic (e.g., 304, 316), ferritic (e.g., 409, 430), martensitic (e.g., 410, 420), duplex (e.g., 2205, 2507), and precipitation-hardening steels. Each type has unique properties suitable for different applications.
How do I choose the right grade of stainless steel for my project?
Selecting the appropriate grade depends on factors like material properties, working environment, and desired appearance. Our sales experts are available to help you determine the most suitable grade for your specific needs.
Can you provide custom shapes and sizes?
Yes, we offer custom-cut sheets, plates, coils, strips, tubes, and bars to meet your specific requirements. Our in-house capabilities allow us to provide tailored solutions efficiently.
How can I get a quote for my stainless steel order?
You can contact us via phone, email, or our online form with details about your project, including the type and grade of stainless steel, dimensions, quantities, and any additional processing needs. We will provide you with a detailed quote based on your specifications.
Do you have a large inventory of steel products?
Yes, we maintain a substantial inventory in our large-scale indoor warehouses, ensuring consistent product availability and timely deliveries.
What is your delivery time?
For stock materials, delivery can be made within 3 days. Customized or non-standard size products may take 10–20 days, depending on the production cycle.
Do you offer technical support and advice?
Absolutely. Our team offers technical support, including guidance on selecting the appropriate grade of stainless steel, recommendations for processing and fabrication, and assistance with any production issues.
Do You Have A Question?
Looking to talk about your stainless steel requirements? Our expert team is here to provide you with customized solutions tailored to your needs.
Rest assured, we prioritize your privacy and guarantee the confidentiality of your information. Feel free to reach out and share your details with us.
Address
Sultanate of Oman
wa.us +968 76984757
ceo@fisomansteel.com
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